Much thanks to Dirk who provided online chat service promptly, professionally, and without making me feel awkward when I could not find a certain fabric subject right away. Even without speaking to him directly or face-to-face, Dirk gave the impression of a kind and knowledgeable representative and first impressions are HUGE for me. Your fabrics are beautiful and i look forward to receiving my 5 samples to review for an upcoming and (fingers crossed!) lucrative project. Again, I appreciate and am sincerely thankful for the impressive Customer Service assistance (again, Dirk!) and what seems to be high quality, durable, and lovely fabrics/products. I look forward to visiting your website again (soon)!